My Membership Login Problems

Frequently Asked Questions

Select a question from the list below to see the answer

Back to login page

Q. I am an EALTA member but don’t have a password, how can I get one?
A.
Please follow the link on the login page entitled ‘Forgotten your password
or don’t have one yet?’. You will be asked to enter your registered
email
address. Your login details will then be emailed to that address.

 

Q. I have forgotten my password, what should I do?
A. Please follow the link on the login page entitled ‘Forgotten your
password or don’t have one yet?’. You will be asked to enter your registered
email
address. Your login details will then be emailed to that address.

 

Q. My password does not work, what should I do?
A. Your password will contain numbers as well as letters, please check
that you are not typing letters that are actually numbers. For example the letter
L
could
actually be a number
1. If you still experience problems then please use the forgotten password link
to
request
a new password.

 

Q. I requested a password but never received it,
how do I get one?
A. If your login details do not arrive please check your junk mail folders
for messages since some e-mail providers will flag all messages from automated
systems as spam.
If this is not the case please
try requesting a password again. If this second attempt is unsuccessful please
email ealta.adm@gmail.com with details of the problem.

 

Q. I
don’t have access to the email address which I registered with anymore.
How can I change it and get my password?
A. Please email ealta.adm@gmail.com giving the details which you
gave when you registered including your full name, address, and the
email
address you
had at the time. EALTA will register your new email address so you
can obtain a password.

 

Q. I can’t remember which email address I registered
when I joined EALTA.
A. Your registered email address should be the one that you receive
EALTA administrative emails on. It will be the one you supplied
when you joined
EALTA unless you
have since notified us of a change. If you cannot remember or do
not have access to this email address please email ealta.adm@gmail.com
giving
the details
which you gave when you registered including your full name, address,
and email address. Please do not write to us until you think you
have
tried
all the email
addresses which you may have registered on joining EALTA.

 

Q. I am an Expert Member, how do I log in?
A. Expert members should use the normal Member login. Please log
in using the email address that you registered with when you became
an
EALTA member.
There
is no special login screen for Expert members. The system will
know if you are an Expert.

 

Q. I am an Institutional Member, how do I log in?
A. Institutional members should use the Institutional Member login.
Please log in using the email address that you gave as your
EALTA administrative contact. This is the address at which you receive
Institutional Member
administrative notices from EALTA.

 

Q. I am an Institutional Member, and I want someone else to
be the EALTA contact from now on.
A. Log in as usual using the Institutional Member login
and amend the details in the ‘My Membership’ area
to those of your successor.

 

Q. I am a new Institutional Member contact, and I want
to replace my predecessor’s
details with my own.
A. Log in using your predecessor’s details, using the Institutional Member
login and amend the details in the ‘My Membership’ area. If you
cannot obtain your predecessor’s details, contact
the EALTA Secretary.

 

Q. I have a password but my email address has changed.
Can I still log in?
A. Yes. You can log in using your old email address,
and change it in the ‘My
Membership’ area. Be sure to save your
changes and use your new email address to log
in in future.